Connect Ecom launched in March, 2010. Since then, we have been certified as Premiere Partners by Arise with its trusted vendors. We are an outsource company offering opportunities in the customer service based industry for Canada’s most trusted brands.
Connect Ecom certified customer service professionals act as independent contractors servicing under IBO 60289. All professionals have the flexibility to choose their own service hours based on their convenience.
Connect Ecom Inc. was founded by Maheen Masood and is based on the idea of providing virtual customer service and ensuring round the clock service at the ease of the professional’s home. Maheen Masood has 11 years of experience in sales and customer service including inbound and outbound communications with consumers. Maheen is committed to providing CSPs with a supportive and positive working environment that will allow them to thrive in the world of home based customer service.
Maheen has always focused on providing customer service with maximum efficiency and minimum latency. Her goal is to hire the best professionals available that will provide impeccable customer service to our clients. With the comfort of working from home, professionals can maintain a good work life balance and have increased job satisfaction. This position also provides convenience to the professionals by eliminating travel time to and from work and reduces all the other discomforts associated with the office environment.